Charlotte Phillips, an Oxford graduate, is an SEN consultant and schools reviewer at The Good Schools Guide. A parent and former music specialist at a SW London prep school, she has also written on education and family life for The Telegraph, Times and Guardian, among others. Her three children, one with SEN, took very different educational paths, attending 12 different schools between them with one child home educated through GCSEs. All have ended up doing well. As a veteran of some wonderful moments but some dreadful ones too, she enjoys putting her experience and knowledge at the service of other parents for whom finding the right education is not always straightforward.